Hampton Inn Houston-Brookhollow
12909 Northwest Freeway, In Houston (Fairbanks), Houston, TX 77040, United States
Rating
4.4
Price Level
$$
Rooms
81
Pets
No
from
$ 673.48
30
Dec
Hampton Inn Houston-Brookhollow, Houston
Price & Availability
Select your room
Room, 2 Queen Beds, Accessible (Roll-in Shower) ·
Bed & Breakfast · 2 Queen Beds
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Non Refundable
Room, 2 Queen Beds ·
Bed & Breakfast · 2 Queen Beds
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Non Refundable
Room, 1 King Bed (Study) ·
Bed & Breakfast · 1 King Bed
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Non Refundable
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) ·
Bed & Breakfast · 2 Queen Beds
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Non Refundable
Room, 1 King Bed, Accessible, Bathtub ·
Bed & Breakfast · 1 King Bed
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Non Refundable
Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) ·
Bed & Breakfast · 2 Queen Beds
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Non Refundable
2 Queen Accessible Roll In Shower Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
2 Queen Beds Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
Studio Suite, 1 King Bed, Non Smoking (Shower Only) ·
Bed & Breakfast · 1 King Bed
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Non Refundable
1 King Non Smoking ·
Bed & Breakfast
18% discount
Non Refundable
2 Queen Studio Microwave Fridge Wetbar Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
1 King Accessible With Tub ·
Bed & Breakfast
18% discount
Non Refundable
2 Queen Mobility Hearing Accessible Tub Studio Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
1 King Studio Suite Shower Only Non-Smoking ·
Bed & Breakfast
18% discount
Non Refundable
2 Queen Beds - Accessible Nonsmoking Room ·
Bed & Breakfast
10% discount
Non Refundable
2 Queen Beds - Nonsmoking Room ·
Bed & Breakfast
10% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
992 reviews
5
234
4
96
3
46
2
30
1
40
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.1
Amenities 4
Condition 4.4
Recomendation 93%
“1) Checked in on 8/4 and process was smooth and easy. The lady told us the wrong breakfast hours so we missed our breakfast the next day. The building looks like it was remodeled recently. Security guard present at late night hours. Cameras on every corner.2) Hallway and elevator sometimes smells strong of marijuana.3) pet is welcome for $75 but staff there are not pet friendly. When i walked passed by the front desk with my 14 lb dog they will always ask which room I was in. One time as I was waiting by the elevator two staff walking down the hallway talked about there are so many dogs in the building and they can't stand people traveling with pets.4) One night the parking lot was full and found out there was some locals using the back of the parking lot for gathering.The front desk lady was nice and offered to move her car from the diamond member spot for us. Police car was seen later to disperse the crowd.5) fire alarm went off 4 times from 5 am to 530am on 8/8. Front desk was unprofessional. By the time I reached the front desk the first alarm was stopped.The front desk lady saw us walking toward her and turned her back on us. I asked if there is anything else we have to do such as waiting for the firefighters to give the clear. Her response was "nothing". 1) Check-in em 8/4 e o processo foi tranquilo e fácil. A senhora nos disse o horário errado do café da manhã, então perdemos nosso café da manhã no dia seguinte. O prédio parece ter sido reformado recentemente. Guarda de segurança presente nas horas da noite. Câmeras em cada esquina.2) Corredor e elevador às vezes cheiram forte a maconha.3) animais de estimação são bem-vindos por US$ 75, mas os funcionários não aceitam animais de estimação. Quando passei pela recepção com meu cachorro de 14 libras, eles sempre perguntam em qual quarto eu estava. não suporto pessoas viajando com animais de estimação.4) Uma noite, o estacionamento estava cheio e descobrimos que alguns moradores estavam usando a parte de trás do estacionamento para se reunir. A recepção senhora foi nice e oferecidos para mover seu carro do Diamond local membro para nós. Carro da polícia foi visto mais tarde para dispersar a multidão.5) alarme de incêndio disparou 4 vezes das 5h às 530h do dia 8/8. A recepção foi pouco profissional. Quando cheguei à recepção, o primeiro alarme foi interrompido. A recepcionista nos viu andando em direção a ela e virou as costas para nós. Perguntei se há mais alguma coisa que temos que fazer, como esperar que os bombeiros dêem a luz. A resposta dela foi "nada".”
— Kit Mui
“1) Checked in on 8/4 and process was smooth and easy. The lady told us the wrong breakfast hours so we missed our breakfast the next day. The building looks like it was remodeled recently. Security guard present at late night hours. Cameras on every corner.
2) Hallway and elevator sometimes smells strong of marijuana.
3) pet is welcome for $75 but staff there are not pet friendly. When i walked passed by the front desk with my 14 lb dog they will always ask which room I was in. One time as I was waiting by the elevator two staff walking down the hallway talked about there are so many dogs in the building and they can't stand people traveling with pets.
4) One night the parking lot was full and found out there was some locals using the back of the parking lot for gathering. The front desk lady was nice and offered to move her car from the diamond member spot for us. Police car was seen later to disperse the crowd.
5) fire alarm went off 4 times from 5 am to 530am on 8/8. Front desk was unprofessional. By the time I reached the front desk the first alarm was stopped. The front desk lady saw us walking toward her and turned her back on us. I asked if there is anything else we have to do such as waiting for the firefighters to give the clear. Her response was "nothing".”
— Kit Mui
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