Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and Bulgari’s legendary flair for design are matched by class-leading quality of service. Design, service, and exceptionally generously proportioned rooms and suites combined with unrivalled facilities such as a full gymnasium and physical training centre with on-site Workshop personal training team; 11 single treatment rooms and 1 private spa suite Spa; 25 metres, three-lane swimming pool; 47 seat Screening Room; unique Cigar Shop and sampling room, a stunning Ballroom; to deliver a city hotel experience that is unique in the world.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Went for a private party hosted by a friend. For a 5 star hotel the service and attitude of the manager Leo in charge of food was awful. He was rude, aggressive and kept making faces at any small request.
Shocked beyond belief.”
— J S
Customers review
Overall Wonderful, 4.7
Value 2
Location 4.9
Cleanliness 4.8
Comfort 4.8
Neighborhood 4.8
Amenities 5
Condition 4.7
Quality 5
Recomendation 91.9%
Havva Tansel
Dec 12, 2022
1
Robbed at the bulgari Hotel London knightsbridge.
I visited the hotel in early December for a work trip and within a couple of minutes of being inside the hotel my louis vuitton handbag purse and other belongings were stolen from reception by a man posing as a guest the bag was stolen in front of 4 members of staff and there was no security on the door so no Deterrent to would be theifes targeting the hotel.
Was contacted by hotel manager regarding the incident and when I told him I wouldn't come back to the hotel he had the audacity to say maybe you shouldn't come back to London absolutely shocking service from such a high end hotel my advice would be if you value your belongings go to a hotel that values its guests.
Paulo Brenninkmeijer
Dec 05, 2022
2
I visited the Edward Sahakian lounge, which closes at 11 pm on a Sunday, with the last call at 10:30 pm. I arrived at 10:28 and was in the lounge at 10:30 on the dot for the “last call.” Unfortunately, there was no one there to assist me. The downstairs bar refused to offer me a drink at 10:31 when I reluctantly left the lounge. I think this is poor service for a 5* hotel. Visitei o lounge Edward Sahakian, que fecha às 23h de domingo, com a última chamada às 22h30. Cheguei às 10h28 e estava no saguão às 10h30 em ponto para a “última chamada”. Infelizmente, não havia ninguém lá para me ajudar. O bar do andar de baixo recusou-se a me oferecer uma bebida às 10h31, quando relutantemente saí do salão. Eu acho que isso é um serviço ruim para um hotel de 5 estrelas.
Paulo Brenninkmeijer
Dec 05, 2022
2
I visited the Edward Sahakian lounge, which closes at 11 pm on a Sunday, with the last call at 10:30 pm. I arrived at 10:28 and was in the lounge at 10:30 on the dot for the “last call.” Unfortunately, there was no one there to assist me. The downstairs bar refused to offer me a drink at 10:31 when I reluctantly left the lounge. I think this is poor service for a 5* hotel. Visité el salón Edward Sahakian, que cierra a las 11 pm los domingos, con la última llamada a las 10:30 pm. Llegué a las 10:28 y estaba en el salón a las 10:30 en punto para la “última llamada”. Desafortunadamente, no había nadie allí para ayudarme. El bar de abajo se negó a ofrecerme un trago a las 10:31 cuando de mala gana salí del salón. Creo que este es un mal servicio para un hotel de 5 estrellas.
Paulo Brenninkmeijer
Nov 29, 2022
2
I visited the Edward Sahakian lounge, which closes at 11 pm on a Sunday, with the last call at 10:30 pm. I arrived at 10:28 and was in the lounge at 10:30 on the dot for the “last call.” Unfortunately, there was no one there to assist me. The downstairs bar refused to offer me a drink at 10:31 when I reluctantly left the lounge. I think this is poor service for a 5* hotel.
Roberto Lamaison
Nov 26, 2022
5
It is a good option to enjoy business or vacation. It's close to everything, especially Harrods, where I've always shopped. The breakfast is very good and the comfort of the room as well. I will be back. É uma boa opção para curtir negócios ou férias. Fica perto de tudo, principalmente da Harrods, onde sempre fiz compras. O café da manhã é muito bom e o conforto do quarto também. Eu retornarei.
Roberto Lamaison
Nov 16, 2022
5
It is a good option to enjoy business or vacation. It's close to everything, especially Harrods, where I've always shopped.
The breakfast is very good and the comfort of the room as well.
I will be back.
J S
Oct 26, 2022
1
Went for a private party hosted by a friend. For a 5 star hotel the service and attitude of the manager Leo in charge of food was awful. He was rude, aggressive and kept making faces at any small request. Shocked beyond belief. Fui para uma festa privada organizada por um amigo. Para um hotel 5 estrelas o serviço e atitude do gerente Leo responsável pela comida era horrível. Ele era rude, agressivo e ficava fazendo caretas a qualquer pequeno pedido. Chocado além da crença.
J S
Oct 08, 2022
1
Went for a private party hosted by a friend. For a 5 star hotel the service and attitude of the manager Leo in charge of food was awful. He was rude, aggressive and kept making faces at any small request.
Shocked beyond belief.
Vandan Ashier
Aug 26, 2022
5
By far one of the best spas in London.Just book a treatment and enjoy the ambience and settings!I’d like to add that Deep Pal specifically did an amazing job making me feel welcome & had an amazing massage.Can’t wait to rebook with her as she made our experience really lovely. !!Highly recommend Deep Pal as the therapist to go to! De longe, um dos melhores spas de Londres. Basta reservar um tratamento e desfrutar do ambiente e das configurações!Eu gostaria de acrescentar que o Deep Pal especificamente fez um trabalho incrível me fazendo sentir bem-vindo e teve uma massagem incrível. Mal posso esperar para remarcar com ela, pois ela tornou nossa experiência realmente adorável. !!Recomendo o Deep Pal como o terapeuta para ir!
Vandan Ashier
Aug 26, 2022
5
By far one of the best spas in London.Just book a treatment and enjoy the ambience and settings!I’d like to add that Deep Pal specifically did an amazing job making me feel welcome & had an amazing massage.Can’t wait to rebook with her as she made our experience really lovely. !!Highly recommend Deep Pal as the therapist to go to! De lejos, uno de los mejores spas de Londres. ¡Simplemente reserve un tratamiento y disfrute del ambiente y los escenarios!Me gustaría agregar que Deep Pal específicamente hizo un trabajo increíble al hacerme sentir bienvenido y tuvo un masaje increíble. No puedo esperar para volver a reservar con ella, ya que hizo que nuestra experiencia fuera realmente encantadora. !!¡Recomiendo encarecidamente a Deep Pal como el terapeuta al que acudir!
Amaria
Aug 26, 2022
4
This review is for the BVLGARI Cigar Lounge within the Hotel in London. I went there with my husband and was very happy with the experience we even stayed for a little while after closing and they were extremely polite and accommodating. There was a good range of cigars to choose from ranging from around £40 to £1000+ and very helpful and friendly staff. The Cigar Lounge has a dark and warm decor with browns and leather very cigar room looking as expected so don’t expect modern decor, but it a very nice. Very good selection of drinks a few choices of Mocktails if you don’t drink alcohol , some choices of Vintage wines and special Cognacs. My 15ml Hennessy Paradis was £60 and I had a few cocktails which were VERY good. My husband smoked a Por Larranaga (Habana) and was pleased with it (he’s not a cigar connoisseur though 😅) I didn’t order anything to eat from the bar but there is a small selection available I think before 9pm. The restaurant looked lovely and I will make a reservation and leave a review when I go. Note: There is practically no parking available we parked on a back street around 3 minutes walk away two lefts turns after the hotel and that’s the reason for deducting a star.
Vandan Ashier
Jul 29, 2022
5
By far one of the best spas in London. Just book a treatment and enjoy the ambience and settings!
I’d like to add that Deep Pal specifically did an amazing job making me feel welcome & had an amazing massage. Can’t wait to rebook with her as she made our experience really lovely. !!
Highly recommend Deep Pal as the therapist to go to!
Heather Tonkins
Jul 26, 2022
4
I was very hopeful for a 5-star experience based on the other reviews, but there were a couple areas the Bulgari London fell short, including: unanswered phone calls to Guest Services, stains on towels, stains on bedding, both mattresses/toppers were sloping in a way that made them look overused, some stains on the carpet, a faulty ceiling light that kept turning on in the middle of the night, and a tiny little window looking onto the street. With Covid running rampant again, one of the Concierge staff members was visibly ill with a very runny nose, but still working. On a positive note, the staff was friendly, helpful, and attentive when I was able to connect with them. I think they may be short-staffed, or at least it felt that way.The restaurant (Sette) for breakfast and dinner was excellent. The rooms and bathrooms are pretty and nicely appointed. They are a bit dark due to the small amount of natural light.
Mary Sambo
Jul 26, 2022
5
Had a lovely weekend away here with my friends..it really is absolutely worth every penny! Stunning rooms and excellent service from the staff, I can't recommend this hotel enough if you're in London either for the weekend or on holiday around the area! Will definitely be returning again
Luize Santos
Nov 18, 2021
5
Maravilhoso Amazing
Leandro Gomes
Nov 18, 2021
5
O mais luxuoso hotel de Londres e, por que não dizer um dos melhores do mundo. Comida de primeiríssima qualidade, melhor beluga que já comi. Ótima localização, próximo ao Hyde Park e a Harrods
Janine Kussler
Nov 18, 2021
5
Agradavel. Ambiente requintado e sofisticado
Jaison Flix
Nov 18, 2021
5
Lindo
Ft
Nov 18, 2021
4
Muito caro para o que oferece. Nunca vai com crianças, pois o hotel tem horários limitados para eles piscina e não avisa no site. O Concierge deixa muito a desejar. Ou seja, por este preço, há escolhas muito melhores em Londres.
David Hester
Nov 11, 2021
5
Sette restaurant a wonderful Italian great short rib starter and main lobster pasta. Great ambience and staff. Good vibe and bar loved it
David Hester
Nov 11, 2021
5
Sette restaurant a wonderful Italian great short rib starter and main lobster pasta. Great ambience and staff. Good vibe and bar loved it
David Hester
Nov 08, 2021
5
Sette restaurant a wonderful Italian great short rib starter and main lobster pasta. Great ambience and staff. Good vibe and bar loved it
Luxmi Ghosh
Oct 18, 2021
4
Os bolos estavam incríveis, pequenos, mas perfeitos, cheios de sabor e eram leves. E foi bom e tranquilo, então pude conversar
Hardik Parikh
Oct 18, 2021
5
Went here for some drinks after a meal and it was perfect.. the atmosphere was just right to hold a conversation, the music was mellow, the seating comfortable and the service was with a smile..
Ben Wollage
Oct 18, 2021
5
Staying at such a vibrant glamorous establishment rounded off a wonderful week of delights.
heather finch
Oct 17, 2021
4
Fabulous 💖 chairs a bit low in the lounge.. pistachio cake lovely... service fabulous 💓
Luxmi Ghosh
Sep 28, 2021
4
The cakes were amazing, small but perfect full of flavour and they were light. And it was nice and quiet so could talk
Bella Gill
Sep 18, 2021
5
No momento em que entra no spa, você automaticamente passa para um estado de espírito tranquilo com seus aromas encantadores. Fiz uma massagem adorável. Do ambiente para a comida, o serviço foi verdadeiramente notável! Obrigado por um dia maravilhoso
Bella Gill
Sep 18, 2021
5
En el momento en que ingresa al spa, se transfiere automáticamente a un estado mental tranquilo con los aromas encantadores. Tuve un masaje encantador. Desde el ambiente hasta la comida, el servicio fue realmente excepcional. Gracias por un dia increible
Bella Gill
Aug 23, 2021
5
The moment u step inside into the spa, you automatically transferred into a tranquil state of mind with the lovely aromas. I had a lovely massage. From the ambiance to the food , service was truly outstanding! Thank you for a amazing day
Sez
Aug 16, 2021
4
This review is providing information about the Bulgari bar rather than the actual hotel. I had a lovely time there, the drinks were great however there was not a great deal of food for vegetarians. If they expand their menu that would make it a 5/5* review. The staff were very helpful and the cake was lovely!
Amanda Janis
May 18, 2021
5
Easily one of the best spas I've been to globally. Wonderful facilities including a gorgeous pool and jacuzzi area, where you can order in health food from the hotel's restaurant, and lovely steam, sauna and relaxation areas too. Talented massage therapists. Excellent choice for a spa day to escape life's stresses.
Patricio Saelices
Nov 18, 2020
5
El mejor hotel del mundo.
Colmagica
Nov 18, 2019
5
Buen servicio
Clara Moreno Marti
Nov 18, 2019
5
Muy buen hotel, ubicado a una cuadre del harrots, hotel nuevo, moderno con muy buen diseño, tiene una alberca de 25 metros y spa extraordinario, el bar muy cómodo, en el restaurante no me fue muy bien, los consier tiene gran experiencia en recomendarte restaurantes, tours, etc. Vale la pena visitarlo.
Verónica Mld
Nov 18, 2018
4
Un poco triste que en un hotel de estas características, no tengan ni una mínima idea de español
Carlotta Merzari
Nov 18, 2018
5
Tres chic
Marcelino Freixas
Nov 18, 2017
5
LaHISTORIA del ..... BULGARI HotelLONDON . LaAMISTAD y el buen SABOR sempre perduraen el TEMPS Gràciesmarcel
jennier440
Disappointing. Not synonymous with luxury and service youâd expect from the brand.
2
The hotel is relatively small. Top 2 floors are private residences. This isnât necessarily a downside (there are some beautiful boutique hotels) but it is an issue when you feel the hotel has a lower...
HotelAdmirer5
Best hotel in Knightsbridge
5
This hotels location is perfect. Right next to Hyde Park and Harrods. The rooms are very clean and modern and the service from the staff was incredible. We stayed a few years back before the pandemic...
