Mövenpick Hotel Auckland
8 Customs Street East, Near Auckland Ferry Terminal, Auckland, 1010, New Zealand
Rating
4.3
GreenLeader
2024
Price Level
$$
房间
207
Pets
No
從
$ 1,377.47
28
Dec
Mövenpick Hotel Auckland, Auckland
Mövenpick Hotel Auckland
奥克兰美爵酒店位于奥克兰滨水区的中心地带，周围遍布设计师精品店和屡获殊荣的 Britomart 餐厅，酒店融合所有这些元素，讲述着这座独特多元化城市的故事。我们的故事包括从客房内便利设施到标志性的太平洋艺术和美食菜单。酒店提供 207 间客房，一个专设会议楼层和生活方式空间，欢迎每一位旅客前来探索奥克兰的私密民族特色。
Price & Availability
Select your room
Superior Room, 2 Twin Beds ·
Room Only · 2 Twin Beds
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Superior Room, 1 King Bed ·
Room Only · 1 King Bed
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Superior, 1 King Bed, City Side ·
Room Only
Cancel free of charge before Mon, 16 Dec 2024
Superior Room With 2 Single Beds, City Side ·
Room Only
Cancel free of charge before Mon, 16 Dec 2024
Superior Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Superior Room, 2 Twin Beds ·
Bed & Breakfast · 2 Twin Beds
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Deluxe Room, 1 King Bed, Ocean View ·
Room Only · 1 King Bed
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Superior Room 2 Single Beds ·
Room Only
8% 特價
Non Refundable
Superior King ·
Room Only
8% 特價
Non Refundable
Deluxe Room With King Bed Ocean View ·
Room Only
Cancel free of charge before Mon, 16 Dec 2024
Superior, 1 King Bed, City Side Non Refundable ·
Room Only
Non Refundable
Superior Room With 2 Single Beds, City Side Non Refundable ·
Room Only
Non Refundable
Deluxe Room, 1 King Bed, Ocean View ·
Bed & Breakfast · 1 King Bed
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Superior Room With 2 Single Beds, City Side ·
Bed & Breakfast
Non Refundable
Superior, 1 King Bed, City Side ·
Bed & Breakfast
Non Refundable
Deluxe Room With King Bed Ocean View Non Refundable ·
Room Only
Non Refundable
Superior Room With 2 Single Beds, City Side Non Refundable ·
Bed & Breakfast
Non Refundable
Superior, 1 King Bed, City Side Non Refundable ·
Bed & Breakfast
Non Refundable
Deluxe Room With King Bed Ocean View ·
Bed & Breakfast
Non Refundable
Junior Suite, 1 King Bed ·
Room Only
Cancel free of charge before Mon, 16 Dec 2024
Junior Suite, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Black Friday Sale! Save 22% (on select nights)
Non Refundable
Deluxe Room With King Bed Ocean View Non Refundable ·
Bed & Breakfast
Non Refundable
Junior Suite 1 King Bed ·
Room Only
8% 特價
Non Refundable
Junior Suite, 1 King Bed Non Refundable ·
Room Only
Non Refundable
Junior Suite, 1 King Bed Non Refundable ·
Bed & Breakfast
Non Refundable
Executive Suite With 1 Kingsize Bed, Ocean View ·
Room Only
Cancel free of charge before Mon, 16 Dec 2024
Executive Suite With 1 Kingsize Bed, Ocean View ·
Bed & Breakfast
Cancel free of charge before Mon, 16 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
516 reviews
5
4
3
2
1
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.6
Amenities 4.2
Condition 4.4
Recomendation 85.8%
“Room with 2 double beds was a little on the tight side for 2 adults and kids, but it was clean&tidy, also despite facing the road wasn't too much noise on Saturday night. Amenities are good, would absolutely have used the yoga room with a TRX if I'd had more time. Was also a very little library which looked quite dink. Chocolate hour was a blast and really great breakfast buffet. Staff were friendly enough. Was pricey but pretty good in comparison to other places”
— Claire Smashcroft
“The room itself was good. However I was discouraged by how my husband and I were treated when we finally figured out how to drive in as it was not clear and quite confusing and we had to drive past a couple times before parking out the front and I walked in and asked if we drove up into a walkway cafe area or not and the lady told me to stay and wait for valet yet another told us to just drive in. We made some suggestions on how it would be profitable to put signage out which was meet with a staff member who was not helping say aloud, "well it's pretty obvious" there was no need for her rudeness as we were the ones not given clear instructions and being it was out first time we have never seen or knew what/where to drive as it looks like a cafe area not a driveway.
The manager made us feel as if we were making trouble but we weren't we just wanted to give some suggestions on how to improve communication for first timers but we were made to feel like we were just dumb and a nuisance to deal with. It was our 20th Anniversary and my husband was so discouraged and it almost ruined our night away. Every time we've stayed somewhere we've been given complimentary things and even a platter with Happy Anniversary written in chocolate with a small dessert for free to show their kindness.. others a small card.. but here we got nothing, not even a acknowledgement.. which is not mandatory but it is the difference between great customer service and mediocre service; so I guess this hotel has a lot of growing and learning to do in their customer services at front desk. However the staff in the restaurant were lovely and gave wonderful service and effort. I was also grateful to the young man who helped us get into our room as our door handle was not working either and when I had to go back to reception to get a new card he offered to come along with me to see if we were okay. We discovered that the door handle wasn't opening normally and that it had to be lifted up in the opposite direction (pull upwards) in order to gain access, a nuisance but again the manager never bothered to check in on us, offer us another room nor fix the issue.
More welcoming and friendly service would have gone a long way and things like this can be overlooked but when you're treated like you're a nuisance rather than a guest then these things could potentially ruin what was suppose to be a beautiful night away; which in our line of work is rare..”
— Shannon Wadsworth
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