Haven Riviera Cancun
Carretera Federal 307, Chetumal - Puerto Juarez Km, On the beach, Cancun, 77569, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
333
Pets
No
from $ 4,270.18
20
Dec
Haven Riviera Cancun, Cancun
Haven Riviera Cancun
An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun, an adults-only, all-inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. Haven Riviera Cancun is a member of Preferred Hotels and Resorts L.V.X. Collection - an exceptional and elegant collection of renowned properties featuring the finest accommodations accompanied by attentive, engaging, and exclusive personal service. Picture
Price & Availability
Select your room
Junior Suite Partial Sea View ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Junior Suite Standard ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Suite With Partial Ocean View ·
All Inclusive
45% discount
Non Refundable
Suite Standard ·
All Inclusive
Non Refundable
Junior Suite Club Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 5 Dec 2024
Junior Suite Pool View ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Junior Suite Side Sea View ·
All Inclusive
Non Refundable
Junior Suite Club ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 5 Dec 2024
Junior Suite Honeymoon ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 5 Dec 2024
Junior Suite Club Ocean Front ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 5 Dec 2024
Serenity Club Junior Suite Ocean Front ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Junior Suite Sea View ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Junior Suite Ocean Front ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Romance Junior Suite Swim-Out Partial Ocean View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Suite ·
All Inclusive
45% discount
Non Refundable
Serenity Club Romance Jr Suite Ocean Front ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Room Club ·
All Inclusive
Cancel free of charge before Tue, 3 Dec 2024
Junior Suite Garden View ·
All Inclusive
Non Refundable
Suite With Ocean View ·
All Inclusive
45% discount
Non Refundable
Serenity Club Romance Junior Suite Ocean Front ·
All Inclusive
28% discount
Non Refundable
Room Deluxe ·
All Inclusive
Non Refundable
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Room Deluxe Side Sea View ·
All Inclusive
Non Refundable
Junior Suite Standard ·
Room Only
Cancel free of charge before Wed, 4 Dec 2024
Room Deluxe Sea View ·
All Inclusive
Non Refundable
Serenity Club, One Bedroom, Master Suite, Ocean Front ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Junior Suite Standard ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Junior Suite Pool View ·
Room Only
Cancel free of charge before Wed, 4 Dec 2024
Junior Suite Pool View ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Room Luxury Sea View ·
All Inclusive
Non Refundable
Suite One Bedroom ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 5 Dec 2024
Room Sea View ·
All Inclusive
Non Refundable
Serenity Club Junior Suite Ocean Front , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Room Pool View ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Romance Junior Suite Swim-Out Partial Ocean View , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Suite Sea View ·
All Inclusive
Non Refundable
Serenity Club Romance Jr Suite Ocean Front , 1 King Bed ·
All-inclusive (food/beverages/snacks)
1 Bedroom Suite ·
All Inclusive
45% discount
Non Refundable
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Serenity Club, One Bedroom, Master Suite, Ocean Front , 1 King Bed ·
All-inclusive (food/beverages/snacks)
Junior Suite Club Sea View ·
All Inclusive
Cancel free of charge before Sun, 24 Nov 2024
Suite Ocean Front ·
All Inclusive
Cancel free of charge before Fri, 6 Dec 2024
Double Romantic Juniorsuite (partial Ocean View, Swimup-poolterrace) ·
All Inclusive
Double Club Juniorsuite (ocean Front, Balcony Or Terrace) ·
All Inclusive
Double Romantic Juniorsuite (seafront, Balcony Or Terrace) ·
All Inclusive
Double Romantic Juniorsuite (seafront, Swimup-poolterrace) ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
541 reviews
5
1744
4
371
3
145
2
61
1
52
Customers Review
Cleanliness 4.7
Comfort 4.7
Neighborhood 4
Amenities 4.4
Condition 4.6
Recomendation 100%
“I did a lot of research before choosing this resort for a honeymoon trip in October 2021. Many reviews rate this place 4 stars or more and now that I have stayed at the resort I absolutely do not agree. Yes the rooms are nice and the pools are nice, but everything else is sub par. The food is a 1/5 stars at best. I would relate it to cafeteria food made to look high end. One of the most frustrating things about the food here is the time that the buffets are open and the availability to eat at the restaurants. Two of the restaurants require reservations, however on the day we arrived we were told all the reservations for every night of our stay were full and we could not make any. There is no options to make reservations in advance before you arrive to the resort or else I would have. Therefore, you have to end up going to the other 3 restaurants and waiting for a table. Each night we had to wait over an hour to get a table for two. To me this is completely unacceptable for an all inclusive resort. Not to mention the menus are very restrictive. So if you have any dietary or allergy concerns this can be very challenging. The room service food is terrible, 0/5 stars. Arrives cold and no way to warm it up. I think the only “good” food item I had from this resort was fresh chips and salsa. My husband and I also spent most of our time down on the beach and received very little service while there. No one came down to the beach to ask if we needed drinks at any time. We had to take turns walking up the the pool bars to order drinks and bring them back down to the beach.Very disappointing. This is not to say all the waiters and staff we encountered were not nice and welcoming, because they were. However the actual service, amenities, and food at this resort needs vast improvement. If you are looking for an all-inclusive resort that has great food and service, this is NOT the resort for you. I would recommend looking somewhere else and not getting sucked in like my husband and I did by the pretty pictures.”
— April Everton
“We had never been to an all inclusive ever before. We didn't know what to expect. We came here because it had a good rating and was within our price range. This place totally blew our expectations away. The minute we walked in we were treated with an incredible level of attention by everyone. There were a lot of options for food, not just the buffet which was great too. If you do go to the buffet and they have grilled salmon you should definitely try it! Our servers would make any drinks that we asked them for.
If you are looking for something to do, definitely try the spa. It might seem expensive but it was truly an amazing experience that you will remember. If you are an early bird you can grab some coffee from the bar and watch the sunrise from the top floor of the lobby.
I would suggest that you make reservations to the dinner restaurants as soon as you check in as they do get full.”
— julian duque
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