Experience Luxury and Charm at Martinique New York on Broadway, Curio Collection by Hilton

jp smith

Dec 19, 2022

3

The hotel has a great location if going to the theaters. The rooms, although smaller, are well appointed and very clean. The doorman and bell staff are friendly and efficient. I personally did not check in at the desk my companion did so I cannot rate them. However, they appeared to be very short staffed at the desk as it took 30 minutes to check in, a very long line. The hotel charges a destination fee of $30.00 and then give you a $30.00 food credit. Unfortunately, that does not cover even the most basic breakfast. The restaurant is too crowded and the staff, although, working hard, cannot keep up with the dining room. It takes way too long to be served and the food arrives luke warm and not very good. It is average at best. Additionally, they charge a 20% gratuity on top of the check. I, personally, am against an automatic gratuity unless its a large party. Be aware the hotel is very noisy from outside and service staff in the halls. Bring ear plugs. There are other choices to be had and hotels should not advertise one price only to add on other fees. It was documented on the actual website but it should simply be included in the price.

Doreen M

Dec 05, 2022

5

Stayed at the Martinique 12/2-12/5 and we enjoyed our stay immensely! The entire staff from housekeeping, the front desk, doormen and everyone in between were very friendly and accommodating. The hotel is gorgeous inside and is a short walk from Penn Station, Macys and plenty of other attractions in the city. The bakery in the lobby served the most delicious sandwiches, muffins and coffee - grab a quick treat before heading out to explore. Our room was clean and the bed was very comfortable. Kudos to the entire staff for doing an amazing job in serving your guests well on such a busy weekend! We appreciate it and we will back to stay again.

Ailish O'Connor

Nov 14, 2022

5

Great classic hotel. Easy walk to Nomad restaurants, PennStation, Broadway and local subways. Beautifully maintained lobby and wonderful housekeeping staff. Yes there is a $30/day resort fee but it can be used at the coffee bar or restaurant and both were excellent. Nice gym. We picked a high floor and it was very quiet. Occasionally we saw a queue for check in, but you can also put the Hilton app on your phone and check in digitally. We had both physical keys and a digital key and both worked well.

DeeDranae Cole

Oct 25, 2022

5

My guest and I were extremely satisfied with our 3 day stay at the Martinique. It was in a great location , just a 15 minute walk from most of our destinations and right next to an entry way to a train. The rooms were clean and quite spacious , I did stay in a deluxe. The best service by far was the doorman. He was amazing and even walked to find me a taxi when I needed. People complain about the $33 dollar charge for breakfast but it was worth it. You could get more than enough breakfast for the charge. If you walk downstairs you avoid the charge for delivery. I would definitely stay in this hotel again.

Victoria Clark

Oct 01, 2022

2

Mediocre all the way. We upgraded to a king deluxe room and there was nothing deluxe about it. The room was average size so I can’t imagine what a regular king was like. The toilet paper was very cheap. There is a mandatory $30 f&b payment that’s use or lose. Cable TV, no apps. Worst of all, our room had one window that was covered in black plastic so we had no natural light at all.

292960

Reception looks a bit small but stay was ok.

4

Booking.com rated it 4 stars. Google 3 stars and thats what I agree to. Second time round booking.com mislead us. We expected a 4 Star hotel. We then arrived at a place where we first nearly did miss...

PeterinNYCinJan2022

Peter

4

Perfect location for NYC in case of business, sightseeing or shopping. Clean room what is not always the case in the same class hotel! Friendly staff. Good price. Optionally restaurants or coffee...

anitaspruill80

Hotel could of been better

3

I brought my son to NY and figured the hotel location would be great - which it was. The bathroom was not clean- the floor was dirty and not mopped. The light switches in the room had white finger...

mlima443212

Good

4

Overall good but there are some points to improve: some staff were not very nice, they act like they don t care...it is only a job. The remodeling it is necessary. When you mention fridge in booking...

fvaras586894

Location but lack of services

3

The hotel was under restoration so many of itÂ´s services where no available. This is an important issue to any visitor and is important part of the criterias for choose one hotel or other, In my case...

vvlado926919

Awful

1

Rude staff, dirty room, dirty towels, broken blinds, staff unhelpful. Avoid at all costs. Overpriced for what it is. Upon check-in staff lady at reception exclaimed that I had a âweird nameâ then in...

Martinique New York on Broadway, Curio Collection by Hilton, New York

Martinique New York on Broadway, Curio Collection by Hilton

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