Emporio Cancun
Blvd. Kukulcan Km. 17 Lote 49, Near Maya Cancun Museum, Cancun, 77500, Mexico
Rating
4.1
Price Level
$$
Rooms
443
Pets
No
from
$ 3,025.22
24
Dec
Emporio Cancun, Cancun
Emporio Cancun
Free Wi-Fi a large freeform pool and beachfront location four-and-a-half miles from Coco Bongo and nightlife are the chief features of Emporio Hotel & Suites Cancun. Emporio Hotel & Suites has 400 rooms in an eight-floor building with contemporary Mexican interiors. Rooms all come with in-room safes microwaves mini-bars coffee/tea makers free Wi-Fi and flat-panel TVs with DVD players. All rooms have balconies and some have Caribbean Sea views. Non-smoking rooms are available and suites and villas have living rooms and kitchens. Take the plunge into the large freeform outdoor swimming pool surrounded by a deck with palm trees and lounge chairs. The kids get a paddling pool and children's play area. The hotel also has a tennis court fitness room business center convenience store sports and snorkeling equipment (fees may apply) and free parking. Dining and drinking venues include a Mexican and international restaurant with buffets plus an Italian trattoria and poolside bar with snacks and tropical cocktails. Emporio Hotel & Suites Cancun is in the Cancun Hotel Zone on the Caribbean with a white-sand beach with palapas and beach chairs. In the area of the hotel are opportunities for sailing scuba diving snorkeling deep sea fishing swimming with dolphins and more. The nightlife area with Coco Bongo and Señor Frog's is four-and-a-half miles north. The center of Cancun is 14 miles northwest. If you're coming from Cancun International Airport the hotel is nine miles northeast.
Price & Availability
Select your room
Partial Sea View King Room ·
Room Only
34% discount
Non Refundable
Deluxe King Suite ·
Room Only
Non Refundable
Suite Deluxe Partial Sea View ·
Room Only
Non Refundable
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View ·
Room Only · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Ocean Front Deluxe King Suite ·
Room Only
34% discount
Non Refundable
Partial Sea View King Room ·
Bed & Breakfast
28% discount
Non Refundable
Suite Deluxe Ocean Front ·
Room Only
Non Refundable
Deluxe King Suite Sea View ·
Room Only
Non Refundable
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront ·
Room Only · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite Sea view ·
Room Only
Deluxe King Suite ·
Bed & Breakfast
Non Refundable
Suite With Partial Sea View ·
Room Only
27% discount
Non Refundable
King Bed - Deluxe Room ·
Room Only
26% discount
Non Refundable
Suite Deluxe Partial Sea View ·
Bed & Breakfast
Non Refundable
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View ·
Bed & Breakfast · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Suite Grand Deluxe ·
Room Only
Package Rate
Cancel free of charge before Fri, 29 Nov 2024
Ocean Front Deluxe King Suite ·
Bed & Breakfast
28% discount
Non Refundable
Suite Deluxe Ocean View ·
Room Only
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Deluxe King Suite Facing The Sea ·
Room Only
Non Refundable
Suite Deluxe Ocean Front ·
Bed & Breakfast
Non Refundable
Deluxe King Suite Facing the Sea ·
Room Only
Deluxe King Suite Sea View ·
Bed & Breakfast
Non Refundable
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront ·
Bed & Breakfast · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite Sea view ·
Bed & Breakfast
Deluxe Suite With Partial Sea View ·
Room Only
27% discount
Non Refundable
Suite Deluxe ·
Room Only
Package Rate
Cancel free of charge before Fri, 29 Nov 2024
Suite Grand Deluxe ·
Bed & Breakfast
Package Rate
Cancel free of charge before Fri, 29 Nov 2024
Swim Up Ocean Front King ·
Room Only
Non Refundable
Swim up King Oceanfront Only Adults ·
Room Only · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite Facing The Sea ·
Bed & Breakfast
Non Refundable
Suite Deluxe Ocean View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Deluxe King Suite Facing the Sea ·
Bed & Breakfast
Swim Up Ocean Front King ·
Bed & Breakfast
Non Refundable
Swim up King Oceanfront Only Adults ·
Bed & Breakfast · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Room Ocean Front ·
Room Only
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Room Ocean Front ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Suite Deluxe Partial Sea View ·
All Inclusive
Non Refundable
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite ·
All Inclusive
Non Refundable
Suite Deluxe Ocean Front ·
All Inclusive
Non Refundable
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Deluxe King Suite Sea View ·
All Inclusive
Non Refundable
Deluxe King Suite Sea view ·
All Inclusive
Deluxe King Suite Facing The Sea ·
All Inclusive
Non Refundable
Deluxe King Suite Facing the Sea ·
All Inclusive
Swim Up Ocean Front King ·
All Inclusive
Non Refundable
Swim up King Oceanfront Only Adults ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Suite Deluxe Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Room Ocean Front ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 27 Nov 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
941 reviews
5
1398
4
774
3
311
2
118
1
110
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.2
Amenities 4.1
Condition 4.1
Recomendation 63.7%
“Me quedo con mi familia en Empório Cancún, en régimen de todo incluido.Sin embargo, ¿cuál es mi sorpresa al saber que aún así, VARIAS COSAS tienen que pagar?como unos vinos (los mejores, por supuesto), cervezas y, lo más increíble de todo: ¡agua de coco!Sí, en el sistema Todo Incluido del hotel, si quiero agua de coco, tendré que pagar el equivalente a cincuenta reales (solo en efectivo).Si hubiera sabido que era así, no me habría quedado aquí.¡Sin mencionar que se está renovando un edificio, haciendo un ruido horrible y las piscinas están más frías que el mar!Estou hospedada com minha família no Empório Cancún, no sistema all inclusive. Porém, qual minha surpresa em saber que mesmo assim, VÁRIAS COISAS tem que pagar?!? como alguns vinhos (os melhores, claro), cervejas e, o mais inacreditável de todos: água de coco! Sim, no sistema All Inclusive do hotel, se eu quiser uma água de coco, terei que pagar o equivalente a cinquenta reais (só no dinheiro). Se eu soubesse que era assim, não teria me hospedado aqui. Sem dizer que um prédio está reformando, fazendo um barulho horrível e as piscinas são mais geladas do que o próprio mar!”
— Julia Marangon
“Partner and I were here from 1/9/22 to 1/16/22 with the all-inclusive package. We are new to Mexico but it was overall a great experience.Pros: + Excellent customer service, some of the best I’ve received in my life. All staff were working 100 miles an hour all the time and were extremely friendly, warm, welcoming, accommodating, and easy to work with. It is easy to communicate and get what you need even if you don’t speak Spanish. + Maybe 75% of the hotel guests are from Spanish-speaking countries. This hotel does not feel Americanized. + Delicious food and drinks with a decent but not huge variety available. Soups, desserts, Mexican selections, and seafood were particularly good. + Beautiful rooms, views, beach, pools, hot tubs, and grounds with numerous adult-only areas and not too many kids running around. Everything was extremely clean, well-maintained, and beautifully designed. + Numerous HBO channels and access to English and Spanish TV. + Very helpful, English-speaking staff for planning excursions. + Excellent and affordable massages with flexible scheduling. + Cool shows most nights with great performers. + Hotel clearly takes COVID precautions seriously.Cons: - The beach is beautiful but not good for swimming. It’s really rocky and hurts your feet to stand, and it’s hard to get a good grip so you can swim safely. Water was very rough some of the time but they didn’t change the red flag when it got noticeably calmer. - The pics on booking.com suggest the swim-up rooms have private pools but they do not. Swim-up room just provides walk-up access to the large shared pool. We ended up downgrading when we realized this, which was very low-hassle and they reimbursed us without resistance. - Not enough chairs on the beach, hard to find two together after 11am or so. - Only 2 restaurants and you have to make reservations for them in person at the crowded front desk before 3pm, with three fixed time slots available only (6, 7:30, or 9pm). - Breakfast buffet is very crowded between 9:30-11am. Frequently ran out of items and service was slow during this time. - Pools are quite cold and hot tubs are warm, not hot. - The layout of the hotel is confusing and there are not enough elevators. It is hard to get around without frequently climbing stairs. Might not be good for older guests or people with disabilities. - Room service is not included in the all-inclusive package. - Shower and tub water got somewhat warm but not hot. - Slow and unreliable WiFi that kept disconnecting, was not strong enough to stream video, and did not work well or sometimes at all on the balcony, on the beach, or in certain areas of the hotel.Overall a great value for a 4-star hotel. We will likely be back!”
— Helen White
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