“Terrible customer service. I tried to stay at this Hotel 10/24/22. I was on the road with an uncertain schedule. When I knew I would make it, I called the hotel direct. It rang about 15 times before someone answered and asked if they could call me back. I said yes and gave my number, after they assured me they had availability. I arrived an hour later after no call back, and had to wait for a bit before anyone showed up at the front desk. When she did, and I told me they were full, I told her I had called and was assured they had availability. She said she just started her shift and was sorry but she didn't know what happened, but couldn't do anything. About 30 minutes after I left someone called and said they were returi my call from 1 1/2 hours earlier. She said she was sorry that she hadn't called sooner but she was busy checking in guests. Excuse me? The non existent guest that weren't in the lobby when I was there. Things happen but don't lie to me. I don't usually leave such long reviews but this is unacceptable.”

“This hotel was a decent stay. Aside from the complimentary breakfast, this was a no frills hotel. The room was clean, but a bit loud sometimes - we could hear doors slamming, the TV in the next room, etc. We were on the 3rd floor and our room overlooked the pool. I believe this is a hotel that caters to travelers as it is near the Sacramento airport.. The bed was decent but a little firm for my preference. The room was sized as you would expect and had a desk and overstuffed chair. As we were in the midst of a heatwave, the constant AC was nice. Our primary complaint was that the sinks didn't drain well; both the sink and the shower. Kind of gross standing in 2 inches of water while showering. Other than that, the stay was good. Breakfast was the usual fare like waffles, omelettes, breakfast meats, yogurts, cereals, coffee and juice. I would stay again, but would hope that the drains operated correctly.”