Discover Novotel Madrid Center, the world's largest NOVOTEL, in the heart of Madrid. With 790 rooms and 27 event spaces, the creativity of its MICE experts and its innovative facilities provide the wow factor for your event. Enjoy room service via WhatsApp, 24h restaurant, terrace, rooftop pool (June 1st-Sept. 30th) and 24h fitness center. 10 minutes from Retiro, across from the Airport Express Bus. Madrid is a vibrant, cosmopolitan, welcoming and friendly city, with a long cultural legacy combined with the cutting-edge. Its location and extensive transport infrastructure make the city the perfect destination for business and leisure. Enjoy Madrid, one of the world's most cosmopolitan cities, at the Novotel Madrid Center hotel, adapted for your needs. This city is pure magic. Discover its people and nightlife in the Malasaña and La Latina districts - you're bound to love them!
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Love love this hotel. It's super clean, smells amazing, service is awesome.
This is definitely the place to be everytime I'm in Madrid!”
— Nadine Kassem
“Excelente escolha para uma escapadinha em Madrid. A piscina é minúscula, mas não deixa de ter a sua piada! O lounge de apoio é super agradável. Os quartos são muito bons e os espaços comuns também. O pessoal é muito simpático e atencioso.”
— Susana Gonçalves
Customers review
Overall Wonderful, 4.5
Location 4
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.4
Amenities 4.4
Condition 4.5
Recomendation 76.1%
Joaquín Rodríguez Ruiz
Sep 02, 2021
5
Situado en buen lugar, hotel inmenso, habitaciones limpias y modernas, trato bueno y muy buenas comunicaciones. Lo recomiendo.
Ricardo FT
Sep 02, 2021
5
Limpio, instalaciones nuevas, personal agradable y ambiente tranquilo. La rampa del parking no es tan justa. Con un poquito de maniobra se puede entrar bien, hasta coches más grandes. En resumen un 9 sobre 10. Si vuelvo a Madrid es donde me hospedaré.
Gloria Ortíz Jiménez
Sep 02, 2021
4
Personal super agradable rápido y todo exquisito. Repetiremos
Cecilia Helena Broggi
Sep 02, 2021
5
É um Novotel! Grande. Quartos normais e café farto e variado. Grande opção de produtos sem glúten.
Carlos RD de Brito
Sep 02, 2021
4
Bem central. Dá para ir a pé à Gran Via. Ótima relação custo-benefício.
Gusadd1
Sep 02, 2021
5
Esse hotel é maravilhoso. Os quartos são lindos e cheirosos, a limpeza é exemplar. O café da manhã é fenomenal, adorei!
Cláudio Cortez
Sep 02, 2021
5
Excelente hotel num local discreto mesmo às portas da zona mais central da cidade. O centroestá a 20 minutos a pé. Muito requintado e bons quartos, pena que a maioria sejam interiores sem janelas mas isso faz com que sejam muito silenciosos. O pequeno almoço é excelente e de grande variedade! O estacionamento é muito caro.
Lucia Helena Sarmento
Sep 02, 2021
4
Hotel bom , café da manhã muito bom , atendentes atenciosos , restaurante do hotel comida gostosa , só o frigobar que não gela , faltou toca de banho . Perto do parque El Retiro e de vários restaurantes e bares
Manuel Rosales
Aug 26, 2021
5
Ideal para la visita con niños a la ciudad
Jr Rodiguez
Aug 26, 2021
5
Muy buen hotel ,buena ubicación y muy buen servicio
Lucía Lpz
Aug 26, 2021
4
El hotel está muy bien situado. El personal es excepcional: muy agradables y serviciales; da gusto hablar con ellos y te ayudan a que tu estancia sea lo mejor posible. Desde la recepción, hasta los camareros así como el personal de limpieza... increíbles todos ellos!! La cocina tiene que mejorar un pelín. Cenamos allí una noche y aunque no estaba mal, podría ser mejor. Desde luego repetiré cuando regrese a Madrid.
Nadine Kassem
Aug 21, 2021
5
Love love this hotel. It's super clean, smells amazing, service is awesome.
This is definitely the place to be everytime I'm in Madrid!
Anna Riojo
Aug 12, 2021
5
Hotel muy bien situado. Habitaciones modernas y limpias. Muy buen trato y facilidades por parte de los empleados. La piscina un poco pequeña pero el solarium es amplio y con duchas y ventiladores de agua.
Alvaro
Aug 02, 2021
5
Un trato muy bueno. Organizamos allí un evento, y todos las personas quedamos encantadas con las habitaciones y la sala donde estuvimos trabajando. Especial valoración para Xiomara, una gran atención y rapidez en todo lo que necesitamos. Así da gusto
R C
Aug 02, 2021
5
El hotel es bonito y las camas espectaculares. Pero lo mejor es la atención de los trabajadores. En mi caso, estuvieron pendientes en todo momento, incluso de temas de mi automóvil en el parking.
Joan Sanchez (MPcTech LLC)
Aug 02, 2021
4
Fantastic stay, will return!
unforgettable susan
Jul 03, 2021
5
Your staff was exceptional. Special thanks to DURAN at the bar, Asuncion in housekeeping and David at the front desk who located a converter for my phone.
Your staff treats us as if we are your only guests and this is their very own hotel. Thanks for all that you do to facilitate a great place to work and stay.
Wendy Yesica CA
Jul 02, 2021
5
Buen sitio para organizar conferencias, eventos de companias, etc. Con varios baños y salas, espacio de sobra. Entrada accesible a vehículos.
marco s
May 17, 2021
5
We book there in August for 68€ per night, the rooms are big the bed are very comfortable, the staff is very kind especially there at the rooftop bar, what is very nice and relaxing and with a small pool.
At this price you do nothing wrong to book here.
Hitesh Bheda
Dec 15, 2020
5
One of the best business place to stay and to have business meetings! Extra-delicious food and nice services!!!
Susana Gonçalves
Sep 02, 2020
5
Excelente escolha para uma escapadinha em Madrid. A piscina é minúscula, mas não deixa de ter a sua piada! O lounge de apoio é super agradável. Os quartos são muito bons e os espaços comuns também. O pessoal é muito simpático e atencioso.
Ricardo Camillo Patologista
Sep 02, 2020
5
Ótima relação custo-benefício. Pessoas muito solicitas e café da manhã maravilhoso
Maria Campos
Sep 02, 2020
5
Pequeno almoço delicioso 💙 muito bem situado.
Ashok Balasubramanian
Sep 02, 2020
4
Attended this as part of mid sized conference. The hotel is built efficiently to handle conferences with good connectivity across event areas, rooms and restaurants. The suite was spacious, well kept and fresh. Good connectivity to the airport and other areas. Would have been tempted to rate at 5 star but for below. The gym was tiny for the few 100 rooms, and with 3 people it was full.No security chain, lens on door. Poor shower pressure and a 1/3 rd shower cabin where water flows out easily :) maybe that's why the pressure was kept low. If you look beyond these minor irritants that could have been just my room, it is a good place in the city for conferences.
Marc Ll.
Sep 02, 2020
5
Although the hotel is huge (it is actually the biggest Novotel in the world) they manage to keep the feeling of a quiet and warm environment everywhere. Even at the breakfast room you feel like in a more quiet place as they distribute kiosks with food and beverages around around (e.g. there is a special kiosk to make fresh juices with your preferred combination of fruits or vegetables).Rooms are also very comfortable: fashion and modern, but yet warm and practical as well.Entrance is a bit weird and hidden between tow streets, but the hotel is definitely a must go if you have to stay in the area!
Mahi Manral
Sep 02, 2020
3
Neat,clean,spacious rooms. Bed is comfortable. Bathroom is modern. Doors are not sound proof so if any one passing by your room you can hear and at night it’s disturbing. Room service menu is good. The lobby bar is great! Hotel staff are friendly but not professional. Can have to wait a bit to check in and out.
Foxy Fox
Aug 09, 2020
1
We forgot stuff in room 6056 on 03.11.2019. We picked up luggage at the very midnight and nobody notified us. After week still nobody called us.
DeepDownDirty Record Label
Sep 02, 2019
4
Probably the best breakfast I have had in a hotel... Ever?! Broccoli, aubergine, salad and even cauliflower available as well as plenty of protein (eggs, omelettes, cold meats, sausages, smoked salmon and a variety of cheese as well as yoghurt). Freshly made smoothies were available and a variety of bread / cereal. The reception staff were always helpful and obliging and the food menu in the bar was nice and healthy and available until late - so you could have something like lentil soup at about 10pm if you hadn't had time to eat. I didn't have much time to explore the rest of the hotel much but I would definitely stay again and take the family AND recommend the hotel to other people. Definitely a lovely and well-situated base for exploring Madrid 👌🏼 (Also liked the living wall in the foyer - very cool)
Lorna O Davison
Sep 02, 2019
5
Clean, excellent shower, abundant toiletries, comfortable bed, safe in room, breakfast a feast in itself, get there before 10:30. A gentle server makes delectable juice on demand. Close to three metro stations. Walk to Retiro Park in 11 minutes. Restaurants for Tapas. Go to Odonnell11, you won't be disappointed. Wifi was great, the rooms soundless. My go to hotel in Madrid. Easily reached by metro from airport with rolling luggage. A five minute walk fromOdonnell Metro Station. The best thing was they checked us in at 7:00AM.We slept for five hours then began our adventure. I adore Madrid.
Rafa Lavirgen
Sep 02, 2018
5
Hotel 4* superior. Ambiente agradable. Habitaciones cómodas y bien insonorizadas. Mucho trasiego de clientes en el hall. Desayunos deliciosos. Para repetir. A media hora andando de sol. Como pero el parking. Muy caro y de acceso más fácil
edugobra
Very nice and comfortable hotel in good location
5
Highly recommend this hotel. It's very nice and modern and walking distance to El Retiro, Madrid main park.
Staff are very friendly and helpful if you need anything.
There are a couple of nice...
ProdiptoB2
Convenient and Friendly
4
The location is convenient and the hotel has an efficient, but no frills look. The staff members are friendly. The restaurant offers limited options but service is quick and food complaints are...
lucianegv
Good Hotel Good Price
4
The hotel is clean and the service is courteous.
I think the bathroom could have a shower stall because when you take a bath it floods the entire bathroom.
The restaurant is expensive, but the food...
bartdepauw2021
Stay in Madrid, mix of business and family
4
Very good hotel in accommodation (large and quite) and very friendly personnel. Very helpful. Comfort for sleeping (bed) was a little bit less. location is certainly OK (near metro) and direct...
pastor-t-31
Novotel Madrid Center
5
Nice hotel, well located and close to O'Donnel subway.
All Staff members are very keen, attentive and available to help at any time (i.e : visit recommendation) : reservation dpt, lobby, breakfast...
GIOPIX
Still a very good choice
4
Ok, the hotel is showing some little signs of usage, like little scratches on the walls, etc. but all in all it remains a very good and modern hotel with very friendly staff and a high standard of...
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