“O quarto é limpo e espaçoso, o espaço é muito casual, o banheiro e vestiário são grandes, eo todo é muito recomendado.”

“Now I understand how easy it is to become a "fan" of M.O. We came here for just 1 night to celebrate our anniversary, and I wish we had stayed more. The class, the level of service, the kindness and friendliness of the staff is simply something you are going to remember for years to come. The attention to details is the highest I have ever experienced in my life. And I really have been lucky to stay at several 5-star hotels around the world, but the Mandarin Oriental in Macau has set a really high bar for all other hotels to follow. I felt almost speachless when I found they provided a glasses cleaning cloth and cable reel tapes for my chargers (you can see both in the pics). Which of course I'm going to keep as a cherished memory. We were welcomed as we were regulars (it was my first time ☺️ at a M.O. as far as I remember) At the check-in, we were welcomed by Mrs. Sun and Mrs J. Babilonia, and the latter not only welcomed us but also brought us to our room which to our surprise was so wonderfully decorated with rose petals on bed and a complimentary cheesecake for our anniversary. In addition to that she was kind enough to take a picture of us and let us have a printed copy to get a fond memory of this moment. At the front desk, a Western guy who I think was the "supervisor" and whose name I didn't take note (I'm not good at remembering names 😭) was kind enough to teach us about how to reach around some places in Macau and how to make the most out of our short stay. The room has a fantastic view of the Macau Tower and Taipa side. At night the view is stunning. The staff at the swimming pool was also very attentive and friendly (I don't remember their names sadly). I had also breakfast at MO and even there the staff was very attentive to my requests. The food was extraordinary of course. The room was impressively huge and it has an automated system that is going to open the curtains whenever you come back in. What is sure is that they won another fan in me and this is one of the hotels I'm going to say I will definitely come back to.”