“Let me make something perfectly clear before writing this review: if this hotel had not been a Four Seasons property, even if it came at this price point, I would have easily given it five stars out of five. But as a Four Seasons property, I expected perfection - and while the hotel came close, it certainly feel just slightly short of what I'd expect. In particular, the rooms could have been better maintained. The vanity mirror, for instance, had a loose hinge, so that it wouldn't lock into position - this was no problem for me, but I imagine that if somebody wanted to apply make up or whatever, it would have been a problem for them. The physical door lock also was not working when I first checked into the room, but the front desk had that fixed within a few hours of my logging the concern. Finally, I wish the concierge had been a little more responsive; my Avianca flight out of Quito was delayed by about two hours, and I was trying to quickly get information about a tour that I had scheduled the afternoon of my arrival. While the whole tour ultimately did go ahead without a hitch and get sorted, I would have appreciated a more responsive staff in that case. As I said, however, overall this hotel would be worth five out of five stars under any conventional metric. But the Four Seasons brand really is something special; a Four Seasons location ought not just to be good lodging, but a destination in its own right. In this aspect, the Four Seasons Bogotá still has a little way to go, especially regarding the maintenance of their rooms. But I would still highly recommend anybody visiting Bogotá to stay here.”

“Had an excellent stay. The hotel staff was extremely helpful - going as far as finding us tickets to a sold-out show the day of the event. Rooms were well appointed and food was very good.”