Ótimo serviço, excelentes instalações.

Tudo funciona perfeito.

S.francisco ir à ilha de alctraz lindoooooo

Ótimo

I stayed here for business as a part of multi-city travel. The service here is amazing! The staff is friendly and attentive. They really thought everything through from complimentary gym clothing laundry, an espresso machine in the room, and preordering breakfast to your room. The rooms are cozy and quiet with everything you need. Couldn't be more pleased. Fiquei aqui a negócios como parte de uma viagem para várias cidades. O serviço aqui é incrível! A equipe é amigável e atenciosa. Eles realmente pensaram em tudo, desde a lavanderia de roupas de ginástica de cortesia, uma máquina de café expresso no quarto e o pedido antecipado do café da manhã para o seu quarto. Os quartos são aconchegantes e tranquilos com tudo que você precisa. Não poderia estar mais satisfeito.

I have to be completely honest here…I would have loved to rate this place higher but there were a lot of things that needed some work. I prefer Marriott branded hotels most of the time for work travel. I was really excited to stay here and the room I ended up in aligned with my expectations. However, when I checked in I was ready to cancel my reservation and go somewhere else. I called earlier in the day to notify the hotel that I was arriving after midnight because I had a late flight in. I had a 5 night stay reserved for work that I paid in full when I booked. When I got in, the guy at the desk ran my card TWICE and said it was declined…then later realized that it was because I’d prepaid my stay. This was unnerving as hell. I was thinking something was wrong with my card. I get upstairs to my room and it’s a tiny king room wedged between two other rooms. This room was definitely not the square footage described in my reservation. There was limited storage space for my bags and clothes. I felt immediately uncomfortable and started to get anxious about being in this space for 5 nights. I went downstairs to ask what my upgrade options were. There was nothing else available the first night so I had to wait for someone to contact me the following morning. Through the night into the early morning I could pretty much hear everything in the neighboring rooms. I could hear their shower, doors opening and closing, cleaning crew, etc.Management was super responsive the following morning and showed me another room that had opened up in the same tier I booked in. This is the room in the photos and I kid you not it was seemingly double the size of the original room I booked. It was much more comfortable, had a dining table, fridge, a closet, and additional storage. Much more ideal for a 5 night stay.The hotel itself is large and even at capacity doesn’t seem overwhelmingly full. There is a decent gym but a lot of the equipment wasn’t working. 3 of 6 treadmills were off. 2 of 3 peloton bikes didn’t work. Definitely needs better maintenance in the fitness room.The location is proximal to a lot of shopping and places to eat.Parking is $75 a day with no discounted rate for extended stays. There is a garage across the street that is $40 daily and allows you 1 in and out each day.

I stayed here for business as a part of multi-city travel. The service here is amazing! The staff is friendly and attentive. They really thought everything through from complimentary gym clothing laundry, an espresso machine in the room, and preordering breakfast to your room. The rooms are cozy and quiet with everything you need. Couldn't be more pleased.

Be careful at this hotel. The bathroom door unexpectedly fell off the hinge when I was exiting the bathroom and it crushed and broke my big toe. The hotel did not offer to pay for an emergency medical appointment. Their resolution was to send me a $6 bottle of wine, which was offensive (even more so since I am Marriott Ambassador Elite). This ruined my next week in Hawaii since I couldn’t walk (which is an expensive trip you want to enjoy). Moreover, since this incident, my big toe dislocates constantly and is very uncomfortable it also hurts a lot very often. JW are lucky I have not sued them at this point.I was told by hotel staff this has happened to other guests a few times already. This hotel really needs to change out the bathroom “barn doors” and respond to injuries they are responsible for more appropriately (especially since they know this continues to happen). It is really scary when a 200 pound door comes crashing down on you (especially being petite). I’m honestly afraid to think about how much worse this could have been, the door was heavy and took two people to pick it up.

This hotel is spot on. I loved that they have a beautiful lobby with a great restaurant. Everyone we encountered was very friendly and they worked to ensure service was quick and on point. But, it doesn't stop there. What I really appreciated was that they also made sure that the rooms were equally beautiful, and comfortable. Something of note....the elevators! They are beautiful and fast! I know that sounds weird but many hotels have a line of people waiting for slow elevators and I never saw one line or had to wait at all. Este hotel está no local. Eu amei que eles têm um belo lobby com um ótimo restaurante. Todos que encontramos foram muito simpáticos e trabalharam para garantir que o serviço fosse rápido e pontual. Mas, não para por aí. O que eu realmente gostei foi que eles também se certificaram de que os quartos eram igualmente bonitos e confortáveis. Algo digno de nota .... os elevadores! São lindos e rápidos! Eu sei que parece estranho, mas muitos hotéis têm uma fila de pessoas esperando por elevadores lentos e eu nunca vi uma fila ou tive que esperar.

This hotel is spot on. I loved that they have a beautiful lobby with a great restaurant. Everyone we encountered was very friendly and they worked to ensure service was quick and on point. But, it doesn't stop there. What I really appreciated was that they also made sure that the rooms were equally beautiful, and comfortable. Something of note....the elevators! They are beautiful and fast! I know that sounds weird but many hotels have a line of people waiting for slow elevators and I never saw one line or had to wait at all.

The room itself is spacious and comfortable. We enjoyed our room. However the common areas, lobby and the building felt dated and dark. Those areas are in need of an update. The location is central an easy walk to Union Square and the cable cars.

Amazing place, been going there for 14 years and every experience has been awesome. That place is my home away from home which constitutes staff that goes above and beyond, elegant ambiance, great location and very nice rooms.Restaurant is amazing, chef Robert is outstanding and will always make the food just like you want. Emily, server at the restaurant is out of this world, she literally makes you feel like family!!They have an awesome bar with several TVs playing different sports and the drinks are perfectly proportional.Interior is beautiful with HUGE chandeliers, cool sculptures and just the best lobby with a huge fireplace!!Rooms are modern with an amazing shower and the PERFECT bed, i sleep so well there that I even bought it from my home!!!Best place to stay in the city!! Lugar incrível, vou lá há 14 anos e cada experiência tem sido incrível. Esse lugar é minha casa longe de casa, que constitui uma equipe que vai além, ambiente elegante, ótima localização e quartos muito agradáveis.O restaurante é incrível, o chef Robert é excelente e sempre fará a comida do jeito que você quiser. Emily, a garçonete do restaurante é de outro mundo, ela literalmente faz você se sentir em família!Eles têm um bar incrível com várias TVs jogando esportes diferentes e as bebidas são perfeitamente proporcionais.O interior é lindo com lustres ENORMES, esculturas legais e o melhor lobby com uma enorme lareira!Os quartos são modernos com um chuveiro incrível e a cama PERFEITA, durmo tão bem lá que até comprei na minha casa !!!Melhor lugar para se hospedar na cidade!!

Great hotel with wonderful spacious rooms.The decor was nice and the bathroom was enormous with high end finishes.Our Room was spotless and the hotel staff very friendly.The hotel itself gets 5 stars.Unfortunately, downtown San Francisco is not at its best right now.The streets were dirtier then in New York City.One of the first experiences we had as tourists in the city was a overdosed guy on the sidewalk not even two blocks from the hotel.Thankfully bystanders were trying to get his heart started again before the paramedics arrived.Another homeless man was running around barefoot chasing after women.Quiet upsetting experiences to say the least.We extensively traveled around the city and there are much better areas to stay in.Hopeful someday soon, downtown will recover. Ótimo hotel com quartos espaçosos maravilhosos. A decoração era agradável e o banheiro era enorme com acabamentos de alta qualidade. O nosso quarto era impecável e os funcionários do hotel muito simpáticos. O próprio hotel recebe 5 estrelas.Infelizmente, o centro de São Francisco não está em seu melhor momento. As ruas eram mais sujas do que na cidade de Nova York. Uma das primeiras experiências que tivemos como turistas na cidade foi um cara que teve uma overdose na calçada a menos de dois quarteirões do hotel. Felizmente, os espectadores estavam tentando fazer seu coração bater novamente antes que os paramédicos chegassem. Outro homem sem-teto estava correndo descalço atrás de mulheres. Experiências perturbadoras tranquilas, para dizer o mínimo. Viajamos extensivamente pela cidade e há áreas muito melhores para ficar. Espero que em breve o centro da cidade se recupere.

Great hotel with wonderful spacious rooms. The decor was nice and the bathroom was enormous with high end finishes. Our Room was spotless and the hotel staff very friendly. The hotel itself gets 5 stars. Unfortunately, downtown San Francisco is not at its best right now. The streets were dirtier then in New York City. One of the first experiences we had as tourists in the city was a overdosed guy on the sidewalk not even two blocks from the hotel. Thankfully bystanders were trying to get his heart started again before the paramedics arrived. Another homeless man was running around barefoot chasing after women. Quiet upsetting experiences to say the least. We extensively traveled around the city and there are much better areas to stay in. Hopeful someday soon, downtown will recover.

Overall, a good place. Very clean, updated and so I would likely stay here again. That said, there’s two things that were frustrating, first the lobby / restaurant is freezing cold. Uncomfortable cold even with jeans and a sweater. Next, the pillows are not really pillows. They are a pile of stuffing that caves down all the way to the bed when you lay your head down. Far, far, far too soft. The food is all very good. Crab cakes appetizer is really good size and tasty, the fries are delicious! The location is ok. SF is a mixed bag in what to expect once you walk around the city and this area is no different.

Amazing place, been going there for 14 years and every experience has been awesome. That place is my home away from home which constitutes staff that goes above and beyond, elegant ambiance, great location and very nice rooms. Restaurant is amazing, chef Robert is outstanding and will always make the food just like you want. Emily, server at the restaurant is out of this world, she literally makes you feel like family!! They have an awesome bar with several TVs playing different sports and the drinks are perfectly proportional. Interior is beautiful with HUGE chandeliers, cool sculptures and just the best lobby with a huge fireplace!! Rooms are modern with an amazing shower and the PERFECT bed, i sleep so well there that I even bought it from my home!!! Best place to stay in the city!!

Excelente ubicación, el baño esta super cómodo y limpio, te hace sentir como en casa, las camas están super comodas y el hotel en general muy bien mantenido.

Lo cuartos están bonitos, el desayuno está bien y hay buena atención en general.

Excelente hotel, muy buena ubicación a unos pasos de la plaza Unión Square. Las habitaciones bonitas y cómodas.

Excelente hotel y atención. El diseño es muy lindo, parece un poco vintage gracias a su diseño y cómo tiene los ascensores. Por el precio, que no es nada barato, me parece excesivo cobrar 15 dólares por día para el WiFi la conexión básica. Es por esto que le pongo 4 y no 5 estrellas ya que hoy en día es algo bastante económico poder brindarlo y a muy bajo costo o incluso regalado no le significaría ningún esfuerzo a la compañía

No me gusto la atención, la comidadel hotel no era rica y atención de room service no era bueno, platos poco variados y mucho ajo a todo. Nos sentimos pésimo después. Además me robaron una bolsa de chocolates Girarderdehli que deje en mi habitación los había comprado para regalo . Nos quedamos con mi familia no muy contentos , despues de haber estado enLima malecon en uno extraordinario! Ojala no vuelva a pasar

This hotel meet my expectations more than I was thinking It's a perfect hotel. I will definitely staying in Bonvoy Marriott again and again Thanks

Incredible bathroom. Hotel bar drinks were ridiculously priced. $13 for a draft beer?!?!

The room was so cozy and spacious.

clean, great decor, plush beds. luxurious

The linens and bed were of poor quality. The couch was stained and filthy.

Clean, quiet, convenient, wonderful service.

I stay in a variety of hotels....this hotel is lovely and the rooms are well appointed. To my surprise, in the fitness center is a note: We launder your clothing for free! I only packed one workout...

love the set up of this hotel with all the rooms facing an inner courtyard. theres a nice bar in the mezzanine and the service to your room is great if you need anything extra. my key card through...

I recently stayed here in December 2018. The room was large with (2) queen beds, dressing area, and huge bathroom. And the view of the city was awesome! We had the breakfast buffet both...

Attractive hotel with rooms around an open atrium. The elevators have glass backs and give a nice view as you quickly ride up to your floor (check in is on floor 3). Very convenient to Union Square...

As a Bonvoy member, I've stayed at a lot of properties over the years and the JW Marriott San Francisco Union Square is one of the best, all thanks to the staff. We booked a week during Thanksgiving...

Let me start off by saying I’m a Marriott Loyalist who knows brand standards. I recently stayed here. Unvaccinated guest can stay at the hotel but aren’t allowed to dine at any of the establishments...