JW Marriott Phu Quoc Emerald Bay Resort & Spa
Bai Khem, Phu Quoc District, Near Sao Beach, Phu Quoc, Vietnam
Rating
4.7
Travelers Choice
2021
Price Level
$$$$
Rooms
244
Pets
No
29
Dec

JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Be amongst the first to discover the pristine island of Phu Quoc, a hidden lush paradise off the southern coast of Vietnam. Travel back to the bygone era of the early 20th century with Bill Bensley's whimsical design and exquisite detail in all 244 rooms, suites, and villas. Experience culinary wonder at the resort's 3 restaurants and contemporary bars. Our talented chefs source local fresh produce and the finest ingredients from the world market, masterfully preparing authentic flavors. Meetings are redefined in the impressive 1,100 square meter meeting space. Whether you are looking to organize a world-class summit or unforgettable wedding reception, our dedicated event team will ensure all requests are flawlessly fulfilled. A wide range of enriching experiences are waiting to be explored, from cultural events, artisanal shopping experience, ultimate indulgence at Spa by JW, to water activities at the resort's private beachfront.

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Price & Availability

Overall

Wonderful
4.7
105 reviews
5
817
4
90
3
37
2
13
1
12

Customers Review

Cleanliness 4.8
Comfort 4.8
Neighborhood 4.2
Amenities 4.9
Condition 4.7
Recomendation 80.7%
“Amazing hotel!!! The best hotel we ever been to , we took the sea view room which is highly recomended, the design is unique and breathtaking and specialized in all the small details , you will feel it on every corner at the hotel. Very high level of service , great restaurants . The prices quite high but it's worth as you get a lovely and special experience . Will come back for sure!”
— קרן לוי
“Pros: As expected, I was indeed impressed with the quality of food as I’m pleased with each meal (especially breakfast) and the scenery that accompanies me throughout my stay. All of the staff were well trained and friendly which made me feel welcomed and appreciated. It’s not worth the high tag price in my opinion.Cons: I think that my expectations for the resort was a bit too high for JW Marriott. I understood that understaffing is an inside during COVID but they weren’t responsive/attentive to customers who’ve encountered issues like us. We were made to wait 40 minutes just to check in, and had to wait an additional 30 minutes before getting a proper room. While they were aware, all we got was a letter and two extra water bottles which I thought was barely fair enough. Next,we were met with long wait time (each 1 hours additional wait) in the restaurant twice, and were both apologized for it. The last meal we have, we consistently asked the waiter for our status and asked to wait each time, which we almost missed our flight. Maybe, this is just unlucky for me, but I think Marriott could have helped with responding better (like how other places I’ve stayed at before).”
— An Pham (Andrew)

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